Track Your Order

TRACK YOUR ORDER

We deliver Pan-India, and we want you to know exactly where your tea is at every step of the journey.

HOW TO TRACK YOUR ORDER

Once your order has been dispatched, we will send you a tracking ID via e-mail and WhatsApp. Use the link in that message to follow your shipment in real time.

You can also check your order status directly from the confirmation email you received when you placed your order. Click the "View your order" link in that email to see the latest status.

NEED MORE HELP?

If you have not received a tracking ID within 3 working days of placing your order, or if you have any questions about your shipment, please reach out to us:

📧 business@oldharbourtea.com

DELIVERY TIME

Orders typically arrive within 3–5 working days. If there is any unforeseen delay, we will notify you via e-mail.

SHIPPING CHARGES

Shipping is charged at ₹50 per order, irrespective of weight, to any address in India.

CANCELLATION & MODIFICATIONS

Orders can be cancelled within 24 hours of placement. No modification or cancellation is possible once the order has been dispatched.

For more details, please visit our Shipping Policy.